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First Tooth Box - Firsty Round by Lumage


The conditions are applicable to all deliveries and services of Lumage at the performance of tasks not requested by business customers or companies. Different and / or additional agreements must be confirmed in writing by Lumage; This also applies when decided that no written confirmation is necessary.

Right of withdrawal
In the Netherlands a statutory period of 7 working days is applied. Within this period you can cancel the order without giving reasons. This can be done in writing (an email is sufficient, to info@lumage.com) or by returning the products through post (at our risk). Return the products within the prescribed period to:

Verwersdijk 90 
2611 NK Delft

Make sure the package is post-paid in a sufficient way to avoid post-punishment. The postage costs will be refunded to you immediately. If the products are damaged or used, you will be charged with a amount as stated in the law. You can prevent this by only testing the products as you would do in a store, and by returning the products unused and in the original packaging. The cost of the return shipment will be paid by us if you ordered above EUR 40, -.

Excluded from returning

Products that are made as specified by the customer, adapted to the individual requirements of the customer, or products which by their nature are not suitable for return, unequivocally decay or whose expiration date has passed.

Warranty Statement The warranty is determined by the applicable law, which means that, in case of defective products, we will firstly exchange or repair the product. If a product cannot be repaired or if the exchanged product is also defective, you can return the products to refund the full purchase price. It is also possible that you retain the product and receive a portion of the cash back.

Applicable law For contracts with corporate clients, legal entities of public law or public special fund, all legal disputes arising from the business relationship, including disputes about exchange and checks, are subject to the jurisdiction of the court in The Hague.